The Ocean Lakes Student Help Desk started in 2014 and has grown tremendously in the past two years. We have a wonderful group of students who work along side the Instructional Technology Specialists and the Technology Support Technician to help serve all of our school community’s technology needs.
By clicking on the image above, you will be take to a timeline designed to accompany our VSTE presentation on December 5th. This presentation will show you why we decided to build a student help desk, how we began the process, and what our help desk looks like today.
We have also developed a detailed planning document to help anyone interested in starting their own help desk. Additionally, this HyperDoc offers a guided process to begin planning a student help desk.
Thanks to everyone who presented at VSTE 2016!
Thanks to all presenters at the VBCPS February ITS Meeting!