Issues signing into Chrome browser

There are two issues that our users might be experiencing and they have two different solutions.  If after signing in with your GAfE account multiple tabs open and it seems to just sit there with a blank screen, select the first tab which will be buried under the others and another log in prompt should appear.  Enter your credentials again and the log in should be successful.

The other possible issue  is that when trying to log in the Chrome browser just spins and says”One Moment Please.”  If that happens, delete the end of the URL so that all that is left is chrome://chrome-signin and hit enter.  This should take you to a prompt to enter your google credentials to sign into the browser.

The Department of Technology is aware of both of these issues and is working with Google on a solution.

Advertisements

Please do not use this feature to report a problem. Go to the "Report a Problem" page and submit a ticket. Thank you!

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s